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Role Detail

Information & Advice Volunteer

Age UK Bath and North East Somerset

I&A volunteers support older people with clear, accurate info and signposting.

Detailed Description

An I&A volunteer is someone who supports older people by providing clear, accurate, and helpful information and signposting to help them navigate challenges as they age. They are part of a team that offers guidance and support on a wide range of issues. We also offer a more straightforward version of this role, focused purely on helping people fill in forms — no prior knowledge or experience needed. If you like the sound of helping older people but want to start with something simple and practical, this could be a great fit.

Activities you will be doing

Advice, Information & Support

What skills are required for this role

Admin, Basic IT skills - internet & email, Empathy

Why these skills are required

Empathetic, patient, reliable, with a desire to help. Bonus – Experience in social care is helpful but not essential.

What is in it for you

Make a real difference – support older people in navigating everyday challenges and accessing the help they need. Gain valuable skills – develop your communication, empathy, and problem-solving abilities. Flexible opportunities – volunteer hours, times, and locations are arranged around your availability. Full training & support – build confidence with comprehensive training, plus ongoing guidance from the team. Be part of a community – join a supportive network of volunteers and staff dedicated to improving later life.

Time Commitment

The time commitment for the volunteering role is flexible depending on your availability.

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Flexible

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Application Process
Support you will receive
Role Type
Suitable For
18 and over
We Welcome
N/A
Location
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