Information & Advice Volunteer
Age UK Bath and North East Somerset
I&A volunteers support older people with clear, accurate info and signposting.
What is an Information & Advice Volunteer? An I&A volunteer is someone who supports older people by providing clear, accurate, and helpful information and signposting to help them navigate challenges as they age. They are part of a team that offers guidance and support on a wide range of issues. What does an Information & Advice Volunteer do? Information & Advice Volunteers provide guidance and signposting on topics such as healthcare, home support, benefits, legal matters, and loneliness. Support is offered through office sessions, home visits, or remotely via phone or email.
Advice, Information & Support
Admin, Basic IT skills - internet & email, Empathy
Empathetic, patient, reliable, with a desire to help. Bonus – Experience in social care is helpful but not essential.
Make a real difference – support older people in navigating everyday challenges and accessing the help they need. Gain valuable skills – develop your communication, empathy, and problem-solving abilities. Flexible opportunities – volunteer hours, times, and locations are arranged around your availability. Full training & support – build confidence with comprehensive training, plus ongoing guidance from the team. Be part of a community – join a supportive network of volunteers and staff dedicated to improving later life.
The time commitment for the volunteering role is flexible depending on your availability.
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