Volunteer Driver Coordinator - Winsley - 3 hrs Mondays or Tuesdays and 3 hrs Thursdays or Fridays)
Dorothy House Hospice Care
Help coordinate our drivers to bring our Day Patients to/from Dorothy House Hospice for their appointments and for them to meet other patients.
We are currently looking for a volunteer to support us with a new role at Dorothy House. Our patients often need drivers to bring them to Day Patient appointments, join groups, have lunch and meet other patients. These sessions are normally set up over 10 weeks, so we are looking for someone to organise new lifts from the patient’s home to Dorothy House at Winsley and back to their home afterwards. Ideally you can offer 2 half days a week (6 hours) either on Mondays/Tuesdays and Thursdays/Fridays to co-ordinate driver requests from our Patient Service Team. You will be responsible for: contacting drivers via our Assemble system, or via telephone, and booking these sessions on Assemble. changing or cancelling appointments, if patients are not able to attend. Emergency planning with drivers and hospice staff when nursing staff need to get in/out of the hospice in times of adverse weather conditions. Accessing front-end version of System One to access patient’s address and update System One record with driving information This is a role that requires administration and a quick turnaround for any changes or cancellations that may occur during the week. Full training on Assemble and the patient System One and any other generic training will be provided. You will also have regular line management and supervision. If this sounds right for you please Apply!
Administration,Community Work,IT, Technology & Websites,Support Work,Employee & Group Volunteering
Admin, Basic IT skills - internet & email, Good IT Skills, Communications, Interpersonal, Team Working
A good knowledge of Microsoft Windows applications including Word, Excel and Outlook Good verbal and written communication skills a courteous and friendly telephone manner and attention to detail Understanding of confidential nature of some roles Willingness to undertake training and work as part of a team
Help a local charity and give something back Learn new skills Gain more confidence Make new friends All training and induction to Dorothy House provided Out of pocket expenses reimbursed
3 hrs Mondays or Tuesdays and 3 hrs Thursdays or Fridays
BA15 2LE
Dorothy House, Winsley, Bradford-on-Avon
N/A
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